To start, this unit has the potential to be the best Blu-Ray out there right now for the price. With a built in wireless connection, streaming Netflix, YouTube, media center capabilities, etc, etc, etc. HOWEVER...out of the box, within a number of minutes, the unit would freeze and then shut itself down. This problem would happen periodically while watching movies, either Blu-Ray, standard definition DVD, or streaming Netflix. I contacted support, and they had me send it in for service. The unit came back, and I set it up again. Within a minute of watching a standard definition movie, it froze and shut down. I restart the machine, and 11 minutes and 26 seconds in, the unit freezes and shuts down. I contact support the following morning and they have the gall to tell me that nothing is wrong with the unit. In my mind, if the unit freezes and shuts itself down while watching a movie, there is something wrong with the unit.
Then they tell me that if I were to directly connect the unit to my broadband modem, it would solve the problem. My question is this: why would LG build in a wireless connection if it has to be connected directly to the modem, and why would the internet connection have anything to do with the unit shutting down during DVD playback? According to LG support, this can happen if the internet connection isn't fast enough or doesn't have good enough signal strength. I have a wireless-N access point that is plenty fast, and it streams just fine to an X-box 360 which sits about 12 inches from the LG BD390...
Unfortunately after going through all of this, I can no longer return the unit to Amazon since the window to return the unit has passed.
Get more detail about LG BD 390 Network Blu-ray Disc Player.
No comments:
Post a Comment