I have been comparing and researching blu-ray players for the last few months and finally decided to pull the trigger and get the BD-390. After hooking up the product (via HDMI) to my new Samsung LN52A750 TV, I instantly heard a loud crackling feedback from the TV. (By the way, the volume on the TV was turned all the way down and other HDMI components are currently attached.) This was obviously not a pleasant or desired outcome. I attempted to troubleshoot the problem by plugging into 3 different HDMI ports on my TV as well as attempting to use a new HDMI cable. Unfortunately, this did not remedy the situation. As a final measure, I tried the component video cables and the feedback issue went away. Needless to say, I want the 1080p that HDMI provides, so I called Amazon to return the unit. I have to say that Amazon has a great customer support division!
Amazon sent me a replacement unit and unfortunately the feedback issue remained. Being stubborn, I tried to adjust the audio setting on the unit with no luck. The crackling eventually did subside for some unknown reason, so I decided to set up the wireless network. I had major issues getting it to connect with WPA2 enabled on my router, so I eventually went to WEP. Once configured, wireless Netflix and YouTube worked great and I couldn't have been happier with the unit. Unfortunately, once I cycled the power, the crackling feedback returned. I contacted Samsung and LG to see if they had compatibility issues. As expected, both customer service departments were utterly useless and didn't know of any issues, nor did they really care. I did find that when I went to the YouTube icon on the main screen the screeching immediately stopped. Why, I have no idea!
All that I can assume at this point is that LG may have put out a bad batch of blu-ray players or that there is some compatibility issue. I haven't seen any other complaints about this issue, so maybe I was just the unlucky one and got two lemons. Once again I contacted Amazon and the customer service people were great!
If you choose to purchase this unit, I hope you have better luck than I did!
Get more detail about LG BD 390 Network Blu-ray Disc Player.
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